This privacy notice for Hansen Plumbing, describes how and why we might collect, store, use, and/or share your information when you use our website. 

Our website address is https://hansenplumbing.ca

Privacy Officer

For any questions or concerns regarding our privacy policy or how we use your information, please direct your inquiries to in**@ha************.ca. If you would like to request the removal of your data from our records or storage, email us at the address just provided or Contact Us.  

Information Collected

Contact information is collected on our website via our contact forms, as follows: 

• Contact form (contact page)
• Request Callback form (home page)
• Request A Quote form (website footer)
• Job Application form (careers page)

Personal information collected on our contact forms includes:

• Full Name
• Email
• Phone
• Purpose of Contact
• Custom Message

Additional personal information collected on our Job Application form, includes: 

• City
• Province or Territory
• Desired Position
• Experience Level
• Your Resume (uploaded and attached)
• Custom Note

Information Recording & Storage

Your information is voluntarily submitted by you and recorded, stored and or transferred, as follows: 

1. Your information is sent through the form and our website’s email sending service to our private company email addresses, including in**@ha************.ca or ca*****@ha************.ca. 
2. Your form submission is recorded in our website’s database. 
3. Your form submission is recorded in a secure Google Sheet as a backup method to ensure we receive and attend to your request in a timely fashion. 

Information Retention Period

We retain information collected on our website for 24 months and then delete it. Exceptions to this timeframe are contacts who become our customers. 

Data Security

We take our website security very seriously, and deploy the following security tactics: 

1. We keep our WordPress website continuously updated, including the core, plugins and theme. 
2. We have security, anti-spam and firewall plugins installed and correctly configured. 

These measures provide sound industry-standard security, however, although we make efforts to protect your privacy and data, we cannot and do not guarantee the absolute protection and security of any personal data stored with us or with any third-parties.

Data Sharing

We do not share your data with external parties, without your knowledge and consent, except as required by law. 

Third-Party Services

We utilize third-party services and technology to complete technical tasks and ensure our website and forms function correctly. If you require specific information about our third-party services, send us an email at in**@ha************.ca. 

Cookies

Google Analytics tracking code is enabled on this website to extract visitor details and demographics. You may opt-out here.